These Terms & Conditions (“Terms”) govern the relationship between you (the “Client”) and Ann Langley t/as Compro Languages (“we”, “us”, or “Compro Languages”) in relation to language training and associated services. By enrolling in a course, you agree to these Terms. 

Effective Date: 13 April 2025

1. Services Provided: We offer bespoke language training programmes tailored to professionals in the football industry, including but not limited to group courses, private sessions, mock interviews, and football-specific resources.

2. Booking & Payment: Full payment is required in advance to secure your place. Payment options include standard course enrolment or private delivery, this will be provided in your individual offer or quote. Prices include all materials listed at the time of purchase. All fees are quoted in GBP and are exclusive of VAT (this will be show clearly).

3. Cancellations & Refunds: You may cancel up to 7 days before the course start date for a full refund. Cancellations made within 7 days are non-refundable. If you are unable to continue, you may defer to a future cohort once within 12 months. We reserve the right to cancel or reschedule any session; in such cases, an alternative date will be offered.

4. Course Access & Conduct: Course materials are provided for personal, non-commercial use only. You may not reproduce, distribute, or share any course content without explicit permission. Group sessions are interactive; respectful conduct is expected at all times. We reserve the right to remove participants for misconduct without refund.

5. Intellectual Property: All content, including lessons, resources, and recorded sessions are all original and created by Compro Languages and as such, remain the intellectual property of Compro Languages. You are granted limited access rights solely for your personal learning.

6. Limitation of Liability: While every effort is made to ensure high-quality instruction and outcomes, we make no guarantee of specific career results. We are not liable for decisions made based on course content or for any incidental losses. 

7. Technical Requirements: It is your responsibility to ensure adequate internet connection, devices, and access to required platforms (Zoom, WhatsApp, etc.) to participate fully in the course.

8. Data Protection: Personal data will be handled in accordance with our Privacy Policy. By enrolling, you consent to us processing your data to deliver course services and support.

9. Governing Law: These Terms are governed by the laws of England and Wales. Any disputes shall be resolved through good-faith negotiation or, if necessary, the jurisdiction of the English courts.

10. Contact: For any queries regarding these Terms, contact: Ann Langley, 📧 ann@comprolanguages.co.uk

See full privacy policy at www.comprolanguages.co.uk/privacy

Your Privacy Matters

At Compro Languages, we collect only the personal data we need to deliver a high-quality, tailored service. That includes your name, contact details, and relevant language and professional information.

✅ Your data is stored securely

✅ We never sell or share your information for marketing

✅ You can request access, updates, or deletion at any time

By submitting this form or enrolling, you agree to our full Privacy Policy.

Questions? Contact us at 📧 ann@comprolanguages.co.uk